Privacy Policy
Personal Information Collection Statement
This personal information collection statement (“PICS”) aims to inform you, in accordance with the Personal Data (Privacy) Ordinance:
- The purpose for which your personal data collected will be used in relation to your use of this website (“Website”) or the purchase of products sold on this website (“Products”).
- The third parties to whom your personal data may be transferred.
- The means by which you can submit requests to access or correct your data.
We reserve the right to revise this PICS by modifying this page. We encourage you to check this page regularly to stay informed of any updates.
1. Data User
We (“we”, “our”, “us”) are the users of the data collected.
2. Data Subjects
This policy applies to personal data of:
Visitors: individuals who visit our website.
Users: individuals who purchase, request, or receive products.
Contacts: individuals who contact us via the website, by email, or by other means.
3. Data Collected
3.1 Types of Personal Data
We collect, hold, and use the following personal data:
For visitors: IP address or unique device identifiers (*).
For users:
Username (*).
Password (*).
Full name (*).
Email address (*).
Billing address (*).
Shipping address (*).
Payment information (*).
Phone number.
For contacts:
Full name (*).
Email address (*).
Any other personal information voluntarily provided.
(*) Required data.
3.2 Incomplete Data
If you do not provide the required data, we may not be able to give you access to our site, process your orders, or respond to your requests.
4. Purposes for Data Use
4.1 Reasons for Use
Your personal data may be collected and used for:
Providing our products:
Managing and processing your orders.
Creating and updating your account on our website.
Processing payments and billing.
Analyzing and optimizing website use:
Compiling statistics.
Identifying your preferences to personalize your experience.
Improving our services:
Optimizing our site and products based on your feedback and our analysis.
Conducting research and developing new products.
Meeting your needs:
Providing customer service.
Communicating important information related to your orders.
Ensuring security and preventing fraud.
Complying with legal or regulatory requirements.
4.2 Limitation of Use
Your personal data will not be used for other purposes unless:
You have given your explicit consent.
The use is directly related to the original purpose.
The law permits it.
5. Data Transfer
5.1 Data Recipients
Your personal data may be transferred to:
Our employees and officers.
Our subsidiaries and their employees.
Third-party service providers such as Shopify, PayPal, carriers, analysts, insurers, and banks.
Regulatory or judicial authorities, if necessary.
5.2 Confidentiality Commitment
We guarantee the confidentiality of your data by including specific clauses in our contracts with third parties.
6. Use of Cookies
Cookies are used to enhance your experience by remembering your preferences and tracking your browsing.
You can manage or disable cookies via your browser settings.
Refer to our Cookie Policy for more information.
7. Data Retention
Your data will be retained only for as long as necessary for the defined purposes or to satisfy our legal obligations.
8. Access and Correction of Data
You have the right to request a copy of your personal data or to correct it if it is inaccurate. Reasonable fees may apply.
9. Direct Marketing
We use your personal data to send you offers and information, only with your consent. You can withdraw this consent at any time by contacting us.
Company Information
Store Name: Dualshock
Address: Avenida Benamara Estepona, Malaga 29688
Email: [email protected]
Customer Service:
Monday – Friday: 9:30 AM – 6:00 PM